SWIM / BIKE / RUN COACHING

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Email: doug@fastfish.co.uk

Tel: 07770 379 333

Booking Terms & Conditions

Running Courses

 

All clients will be required to sign up as a group member and complete the necessary forms to join. Each course will run for 6 weeks consecutively.  At an outdoor venue In cases of bad weather the course will be delayed a week. No refunds will be given to clients who miss sessions.

 

Swim Sessions

 

All sessions have a 24 hour cancellation policy. No refunds given for any missed sessions.

 

Personal Coaching Sessions

 

A contract with terms and conditions regarding conduct and expiry times between FastFish Coaching and the client will be issued before training commences - additional terms and conditions will apply.  No Refunds given for unused sessions.  All sessions require 24 hours’ notice to cancel without being charged 100% fee. If due notice is not provided the session fee will not be refunded

 

Client Health

 

If a client turns up to a class or session unwell, Bodymode has the right to refuse admittance and no refund will be given. It is shows respect to the teacher and the clients that unwell participants stay at home. Clients that have booked with a pass will be able to cancel and rebook the session before the session starts. Clients that have booked a single session will only get a refund if outside the 24 hour notice period.

 

Late arrivals for all sessions

 

Please arrive on time. It is important to be at class on time as it shows respect to the teacher and the other clients. Similarly, late arrivals (i.e. later than the scheduled start time) will unfortunately not be admitted, as this will disrupt the class in session. You will be charged for the session even if you are turned away for being late.

 

Privacy

 

FastFish Coaching will collect personal information from you in order to provide you with a service. FastFish Coaching does not share any of your details with any third party.

 

When placing a booking, or attending a class, you are obliged to provide FastFish Coaching with your name, email address and phone number. FastFish Coaching may ask for more information than this, in order to improve our services to you, but you are under no obligation to provide more.

 

Online Booking System

 

All bookings made on the website are subject to FastFish Coaching’s terms and conditions, and by making a booking, you are agreeing to the terms and conditions.

 

You are only permitted to make bookings for yourself, or others for on whose behalf you are authorised to act.

 

FastFish Coaching uses a third party - Bookingbug.com  to take online bookings and Paypal for online payment processing. Please refer to the individual provider websites for more info.

 

Security

 

Whilst FastFish Coaching takes every precaution to protect your personal online security, we cannot guarantee the operation of the site will be secure, confidential, uninterrupted or error-free. In using the website, you will not hold FastFish Coaching responsible for any breach of security, unless such breach has been caused by FastFish Coaching’s negligence.

 

Information on website

 

The information on the website is not intended to provide advice, medical or otherwise, and FastFish Coaching accepts no responsibility for loss which may arise from use of any information on this website. The FastFish website may contain links to external websites, and FastFish Coaching is in no way responsible for the content of any of these external websites.

 

Cookies

 

Small files know as cookies, which are normal feature of most websites, are stored by our website on your computer. We in no way use any information from these cookies, nor do we have access to them, once you have closed your browser and stopped browsing the site.

 

Change of policy

 

FastFish Coaching may change its terms and conditions and policies from time to time, so please check this page regularly.